Based on the communication from the government yesterday evening, we have now moved our entire team to remote working.

Despite the changes to our regular working pattern we would like to assure all of our customers that we have a robust backup, communications and remote working systems already in place. We’re able to move seamlessly to this style of working and continue with our’ business as usual’ approach.

We will continue to receive post, cheques and other related paperwork. As we know, this is a constantly changing situation and may have to change as we work with the Royal Mail. 

We do not anticipate any disruption and we aim to run at normal capacity. However, there may be the occasional, inevitable delay in responding due to the volume of enquiries we receive. Thank you in advance for your patience.

This is an unusual situation, and these are precautionary measures to ensure the wellbeing of our staff and business continuity. 

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All of our advisers are still available to contact over the telephone and via email; we are also able to arrange a video call if you wish.

You will continue to be able to communicate with our head office by emailing, calling 0845 643 6294 or contacting your adviser.

Just to reassure you we will continue to be in frequent contact with you when we have any further updates.

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Imperial Chartered is the trading name for Imperial Wealth International Ltd. Imperial Wealth International Ltd is a registered company in England & Wales, registration number 10740028. Imperial Wealth International Ltd is authorised and regulated by the Financial Conduct Authority, registration number 823943.’

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*Please Note

“The value of your investments can go down as well as up, so you could get back less than invested”, “A pension is a long term investment. The fund value may fluctuate and can go down” and “Your eventual income may depend on the size of fund when accessed, interest rates and legislation”.

“The Financial Conduct Authority do not regulate tax planning advice”.

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